Removing duplicate values within a Marketo field
Hi all,
I have a question regarding the field value update in MKTO. Our Marketing team uploads a list every month.
If a user comes in via first list import, their "X" field gets updated with value "A".
Next time the same user comes in via list import, their "X" field has a value "B". MKTO automatically does only the "Update", so the "X" field will have a value "B". We can create a temp field to store that value and make "append" functionality to "X" field to say "A,B".
3rd time, user comes in via list import and "X" field has value "A" again. If we use append, "X" field is gonna say "A,B,A", which is not a best practice.
PS : Marketing doesn't have the track of the data that they upload. They don't know if the same user was part of all imports with different "X" field value. They want to add the field values to the "X" field not overwrite or update.
How can we avoid the field value "A,B,A" and say only "A,B"?
#listupload #marketo