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Mikes_Jones
Level 7
July 29, 2015
Solved

Removed Members from Engagement Program and ReAdded

  • July 29, 2015
  • 1 reply
  • 1297 views

Hello,

Due to issues with program statuses, I had to remove all leads from an Engagement Program and re-add them

Question: Will they pick up from the next email in the stream or will they start over?

Thanks!

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Best answer by Josh_Hill13

They will start over.

1 reply

Josh_Hill13
Josh_Hill13Accepted solution
Level 10
July 29, 2015

They will start over.

Mikes_Jones
Level 7
July 29, 2015

Thanks Josh Hill​ - so lets say I deactivate the first two emails, since all the leads have already gotten it, and I pick up from the 3rd email. Once they get the 3rd email, they will move onto the 4th email, can I reactivate the first two emails so that any new leads can start from the beginning? If so, once the current leads exhaust all the emails, will they start the stream over and receive the first email?