Remove the sync between Marketo and Salesforce | Community
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A
Anonymous
April 22, 2014
Question

Remove the sync between Marketo and Salesforce

  • April 22, 2014
  • 1 reply
  • 709 views
I have gone to Admin -> Salesforce and clicked Disable Sync. I have also gone to Salesforce and revoked the Marketo token. However, the sync persists, specifically for deleting leads. Does anyone know how to remove the sync completely?
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1 reply

A
Anonymous
April 22, 2014
Hi Jeremy, I assume you are talking about deleting leads in Marketo?

As far as I know  during the sync process, leads that were deleted in SF are not deleted in Marketo, but marked as "deleted in SF".
Is it possible that there is a smart campaign in Marketo that deletes leads marked as "deleted in SF"? If so, deactivating this campaign will do the trick.
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