Remove Space in Token Default Value | Community
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A
Anonymous
January 17, 2013
Solved

Remove Space in Token Default Value

  • January 17, 2013
  • 13 replies
  • 4870 views

We are using a "First Name" token in a welcome email to new signups on our website. Our signup form has a First Name field, but it is not required. Therefore, if someone does not put a value in that field when they signup, we will not have a first name value to include in the welcome email. Therefore we need to set a default value. We want to set our default value as [nothing] (so it would show up in an email as "Hello,"). However, when this happens, Marketo is not removing the blank space between "Hello" and the FirstName token value (so it shows up as "Hello ,"). Does anyone know how we can remove this blank space, or will we have to make-do with it?

Thanks in advance!


Andrea

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Best answer by
My 2 cents. Rather than making salutations on the fly, I have a specific salutation field setup. My company markets in 6 languages, so we have to take cultural differences into account, so I have to know that in Germany they need salutation + sex + Last name, but in france it's completely different.

Instead I have a single field, which then looks to see what salutation you have. If you have no salutation, then it looks for your preferred language, etc.



So my answer is, instead of worrying about a space, instead setup the field to give you the results you want each time, regardless of whether or not a first name is in...

PS - Notice that the comma is IN the field. It isn't after the salutation, but contained within it.

13 replies

Show previous replies
A
Anonymous
July 22, 2014
This thread is helpful! I was having the same space issue as Andrea is having above. Guess I will just remove the comma.

James_Glavin
James_Glavin
Level 4
February 24, 2015
I'll add my thoughts to this thread, even thought it's a bit of an old one; I was scratching my head about the space plus comma issue too.

I considered this solution:

Hello {{lead.First Name:default=!}}

which results in 'Hello !' if you don't have a first name for a lead. It's not technically correct punctuation, but I preferred how it looked to just 'Hello' on it's own with no punctuation at all.

But in the end I went for: 

Hello {{lead.First Name:default=there}},

So you either get

Hello James,

or

Hello there,
 
A
Anonymous
November 9, 2015

This works for me:

#set ($firstName = ${lead.FirstName})

#if ($firstName == "")

  #set($temp1 = "Hello,")

#elseif ($firstName.contains(" "))

  #set($temp1 = "Hello,")

#elseif ($firstName.length() == 1)

  #set($temp1 = "Hello,")

#else

  #set($temp1 = "Hello " + $firstName + ",")

#end

${temp1}

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