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June 20, 2016
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Remove from flow

  • June 20, 2016
  • 1 reply
  • 3471 views

Hi everyone -

I'm trying to set up one smart campaign to do a series of email sends over a few months. I want to make sure they are removed from this series if they become a member of the smart campaign to keep track if the prospect requests a call back from these emails. These emails will all have the same trigger in the CTA.

Smart campaign for requesting a call back called "Requested a Call":

Trigger is fills out form:

Form Name: Global Call Back

Web Page: Thank You

Querystring contains: utm_campaign=This_Campaign_2016

Smart campaign to send series of emails is called Send Emails:

Flow: Send email #1

Wait 2 weeks

Remove from Flow if:

     If Member of Smart Campaign in Requested a Call

     Campaign is Send Emails

Send email #2 (this will only go to those who did not fill out the form which will be associated to the smart campaign above)

Is this correct? Then I can repeat the steps since it will not send to those who are in that Requested a Call smart campaign?

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Best answer by

This will work just fine as is.  What i usually do is have a separate campaign that manages inclusion/exclusion.  So I would set this up with three campaigns:  Requested a call, Send Emails, and Manage List

1 reply

Accepted solution
June 20, 2016

This will work just fine as is.  What i usually do is have a separate campaign that manages inclusion/exclusion.  So I would set this up with three campaigns:  Requested a call, Send Emails, and Manage List

June 22, 2016

Thanks Jamie!