Registered Trademark Symbol not displaying accurately in Marketo emails

Forum|Forum|8 years ago
August 3, 2017
2 replies
9379 views

We are having an issue with ® displaying inaccurately in Marketo emails. It always keeps a space between the brand name and the mark. They will not sit side by side even if they are html coded to display side by side with no spacing. Has anyone been able to apply a working code to this issue? Thanks.

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Tom_Kerlin2

Level 7

Hi Kim,

This is what the registered trademark symbol looks like in HTML version of our email: ® which is listed right after the product name. Does this help? Otherwise it may be a template issue.

Tom Kerlin

Kim_YearwoodAuthor

Level 2

Yes, that's the code we use as well. Thanks for the input. I don't think it would be template related as we're using the Marketo WYSIWYG editor for text in this instance.

Trevor_Parsell

Level 5

Hey Kim,

Can you share the entire html section? Including the code that comes after "®"?

Anthony_Figgin1

Level 2

Hey there, not sure if this is fully answered, and the above solutions did not seem to work across all platforms.

What I did to solve this problem was added a span around the word with letter spacing set to zero. Letter spacing is supported on all platforms to my knowledge and does the trick every time. Here is how it looks in my code.

Trade Mark®

Lindsey_Petrama

Level 2

Hi Anthony,

I tried this and it still didnt fix it. Here is the code. Any thoughts?

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Lindsey Petramala

Kim_YearwoodAuthor

Level 2

Here is the code I used to correct the issue

The closest I have been able to come to a solution is a bit of a patch job that doesn't display well in Edit Draft, but does work in Preview mode

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