Referral program - Skipped Empty Syndication ID | Community
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A
Anonymous
September 28, 2016
Question

Referral program - Skipped Empty Syndication ID

  • September 28, 2016
  • 1 reply
  • 2670 views

Hi,

Has anybody successfully set up a referral program which actually credits the referrer (customer) when the referred (lead) turns into a customer?

They say it should be doable here : Referral Initiative - Marketo Docs - Product Docs  but I have not had much luck finding anybody who can get this to work?

I have seen a few old posts about the same issue, but no answers.

Any input is much appreciated

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    1 reply

    Emily_Jansen1
    Emily_Jansen1
    Level 2
    December 13, 2016

    Morten Callesen I'm having the same issue. Did you ever get this resolved? Support is unable to help me at this point.

    A
    Anonymous
    December 14, 2016

    Out of interest are you using the referral trigger and filter within the campaign so that the program is associated?

    A
    Anonymous
    December 14, 2016

    Yes, and campaign is correctly associated - if a related opportunity is set to "won" the campaign is credited correctly - so Marketo knows which opps are related :-(

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