Records Updated at Same Time with Same Information - Send Trigger Separately

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@nhabischwings wrote:

I apologize if this is similar to previous questions - but running into an occasional problem:

I have a script setup to basically send a "Welcome" email if someone becomes a Member - this looks at their Membership Date, Member Status, etc.

 

One thing that happens occasionally is that it's possible for multiple Members to be approved on the same day with the same Email Address (a major flaw with our system data-wise).

This means that if I've got multiple records in the Lead with the same:
01) Membership Opening Date
02) Membership Status

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Couple of questions:

- When you say multiple records, do you mean multiple custom object records tied to a single person record in Marketo? Or multiple person records itself, aka - do you create duplicate person records in Marketo by any chance?

- Are Membership Opening Date and Membership Status custom fields on the custom object?

It may be obvious, but I am not able to figure out whether you're reading data from a custom object or fields on the person object directly.

I'm suspecting you're referencing data from a CO, and if that is the case, you can use $TriggerObject to reference fields of the CO record in velocity that triggered the campaign's flow in the first place (e.g., $TriggerObject.field1 would reference data in the field1 of the CO record that triggered the campaign). This way you'd not come across the situation of picking up/referencing data of the CO record linked with the same person record previously. Hope this helps.