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A
Anonymous
March 10, 2016
Question

RCE Report show "No" as field values

  • March 10, 2016
  • 1 reply
  • 1497 views

I have created a report in RCE for a program that is live and when I pull the report there are 2 fields (Marketo custom fields) with the value of "no".  when looking at the program members that field has a valid value, it is just not pulling properly into the report.  There are other Marketo custom fields in the report that are showing the correct value.

Any insight into what the issue might be would be greatly appreciated.

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
March 10, 2016

Not really sure what you mean. Do you have a screenshot?

Did you sync that field to RCE?

A
Anonymous
March 11, 2016

Hi Josh - Thanks for the reply.  I have included screenshots below.  I have custom Marketo fields set up to capture Adwords data on forms filled out on the LPs via URL parameter.  You can see that the data is being captured on the lead record in Marketo but not in the RCE report.  The field have been mapped to RCE and are live in the RCE environment.

From the lead record

From the RCE report for the same lead

Thanks!

JT

Dan_Stevens_
Dan_Stevens_
Level 10
March 11, 2016

JT, is the screen capture from today?  The data flows into RCE each evening - so it's always a good idea to give it 24 hours for the same data to be available in RCE (that already exists in Marketo).

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