Skip to main content
A
Anonymous
March 16, 2016
Question

RCE Email Heat Map

  • March 16, 2016
  • 3 replies
  • 2707 views

Does anyone know how to change the timezone for the email heat map?  I have seen this question asked a few times but I have not seen an answer yet.  Thanks.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

3 replies

Dan_Stevens_
Dan_Stevens_
Level 10
March 16, 2016

Where, in RCE, is there the ability to view a heat map on an email?  Providing heat map reports is not available in Marketo. 

A
Anonymous
March 16, 2016

Heat maps are indeed available in Marketo.  You can use the chart type Heat Grid to do this.  There are also email heat maps preconfigured in the standard report folder of RCE

Dan_Stevens_
Dan_Stevens_
Level 10
March 16, 2016

That's different from a heat map.  Heat maps, in the traditional sense, allow you to view where click activity took place within a given email/landing page:

A
Anonymous
March 16, 2016

I don't see that it is possible

A
Anonymous
March 16, 2016

Sorry.  I am referring to the email sent time by hour by day.  See image below.

Josh_Hill13
Josh_Hill13
Level 10
March 16, 2016

It is not possible. There is a clear doc and description that says all of these are done at CST time.

Lindsey_Havens
Lindsey_Havens
Level 2
August 19, 2016

Any update on this? It's crazy that the only option is CST.

Terms & ConditionsAccessibility statement

Loading footer...