Question re: Send Alert flow step

Question

We have set up a campaign to send an email to our customers. Within the campaign flow, we have added the "Send Alert" step.
 
I added my email address to test whether I would receive one email per campaign member or just one email alert.
 
I just added about 50 people to the campaign and clicked Run Once. Within a few minutes, I received about 50 email alerts in my inbox.
 
My question is: Is there any way to just send one email alert instead of one alert per campaign member?
 
Please see the screenshot of the campaign flow below.

Thank you,
 
LK

SanfordWhiteman · Accepted Answer

Sorry, I’m not following you totally. So I would create a new contact (Resource Lead) that I would add to to the campaign? Or would I create a separate campaign to send an email alert to this Resource Lead that would somehow connect to the primary campaign?

You create a new person (the Resource Lead) that goes through the campaign along with everybody else.

The Send Alert step filters so it only sends if the Last Name — or any field you choose to match to the campaign ID; a custom String field like Resource Lead for Campaign ID is actually better — matches the current campaign.

That way only the alert is only sent one time, when the Resource Lead finishes their flow.

SanfordWhiteman · Answer

When you say "just one alert" - just one alert per... what action?

If you want one alert per campaign run, you can add a Resource Lead - a special dummy lead that represents a campaign or program - and only send the alert for that person.

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded