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March 14, 2016
Question

Question - Email Link to Landing Page Does Not Work

  • March 14, 2016
  • 2 replies
  • 1446 views

Hi, I'm a Marketo newbie and I'm sure I'm making a basic mistake. I've created a link in an email, and I've plugged in the landing page's url for the link. However, when I test the email, the link does not work (page cannot be displayed). Does anyone out there have an idea about what could be going on? I've recreated both the email and the landing page, I've looked at the html - nothing has helped. I'm not sure what else to do.

Thanks - Amy

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2 replies

April 1, 2016

Hi Amy

I think your Marketo setup is not completely.

Check your branding domain and DNS.

Admin => Email => Branding domain

Setup Steps - Marketo Docs - Product Docs    6.6

Jenn_DiMaria2
Level 10
April 4, 2016

Does the landing page's URL work when you copy+paste it into your browser? If so, I'm thinking it's what Takehiro Masaki​ describes.

April 4, 2016

I've resolved the issue - my company's firewall was blocking the email. Thank you for your help!