Question About Adding New Status to Event Program Channel | Community
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N
Nihal
Level 3
January 15, 2025
Solved

Question About Adding New Status to Event Program Channel

  • January 15, 2025
  • 2 replies
  • 1043 views

Hello,

 

As part of recent updates, we’ve decided to add a new status to our Event Program channel. Since our programs are synced with Salesforce campaigns, I wanted to confirm before start implementing: If we implement this change now, will it affect any of the old programs that are already connected to Salesforce campaigns?

Best answer by SanfordWhiteman

Incorrect.

The new status applies to all previously synced programs as well. And as the new status will be available for all program members, if you were to set a member to the new status, the status would not be able to sync to SFDC unless the SFDC campaign were modified to match.

Please test your answers in future.

2 replies

SanfordWhiteman
SanfordWhiteman
Level 10
January 16, 2025
The statuses are shared by all programs with that channel. Doesn't matter if they're old or new.
R
rahul-8
Level 1
January 17, 2025

This post has been edited by a moderator for accuracy

 

Hi @nihal,

 

Adding a new Event Program channel status in Marketo will not retroactively affect existing programs already synced with Salesforce campaigns.

Thanks!

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
January 17, 2025

Incorrect.

The new status applies to all previously synced programs as well. And as the new status will be available for all program members, if you were to set a member to the new status, the status would not be able to sync to SFDC unless the SFDC campaign were modified to match.

Please test your answers in future.

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