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Yun_Bai1
Level 4
July 20, 2018
Question

Push Junk Leads to SFDC "Archived Lead Queue"

  • July 20, 2018
  • 1 reply
  • 2200 views

Hi Marketo Experts,

My goal is to capture Junk leads by smart list, then "Change Owner to "Queue: Archived Leads".

Leads were able added to SFDC with the correct Lead Owner. However, Marketo behavior is wired. In the campaign results, either with "Skipped No owner changed" or "Change Owner" = Empty.

When I dig into Lead's Activity log. It shows as below screenshot, Change owner is either "blank", Owner = <null> or "skipped no owner changed"

What I am expecting is "change owner" --> changed from "xxxx" to "Archived Lead queue".  I am wondering if you may encountered the same issues? Any knowledge that you may share with me?

Thank you,

Becky

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1 reply

Community Advisor
July 20, 2018

maybe put a wait step of 1 minute between the 'change owner' and the sync to sfdc? It might be that it's not finishing before the sync starts?

Yun_Bai1
Yun_Bai1Author
Level 4
July 21, 2018

Thank you JD for the idea. I added the wait step in between. Will sync back with you later.