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November 20, 2014
Question

Purposeful duplicates

  • November 20, 2014
  • 3 replies
  • 1280 views
Does anyone use purposeful leads where leads are shared amongst different business units?
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3 replies

Josh_Hill13
Level 10
November 20, 2014
Do you mean Purposeful Duplicates?

There are some threads on this. It's challenging and generally not recommended. Sometimes you can build SFDC out to share the same Lead record among reps or use a special product object.
November 20, 2014
Yes, I meant purposeful duplicates. I'll try and look for previous discussions on that topic.

Thanks for your prompt response.
 
Neil_Robertson6
Level 4
February 25, 2015
I can't see many threads on the subject TBH - well none with a decent amount of info