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April 15, 2013
Question

Pulling Spam Report

  • April 15, 2013
  • 3 replies
  • 1150 views
In the Deliverability 101 session at the conference last week, Autumn or Kiersti said that there is a way to see which of your hard bouces were because of SPAM as opposed to an invalid email address. Anyone know how to do this?
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3 replies

April 15, 2013
I'd search the field Email Invalid Cause / Email Suspended Cause containing the word spam or blocked. Here's a list of email deliverability codes. http://www.greenend.org.uk/rjk/tech/smtpreplies.html
April 15, 2013
junk, quarantine, hold..
April 15, 2013
Keep in mind that a lot of spam filters don't send an SMTP message back for a variety of reasons.  You may have to look at the absence of a delivery confirmation or feedback from the intended recipient to know if your email was blocked.