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A
Anonymous
September 26, 2018
Question

Progressive Profiling

  • September 26, 2018
  • 2 replies
  • 3934 views

I'm trying to set up Prog Pro and seem to be running into trouble. I see your comments on every post I come across on the topic, so figured you may be a good resource! I've set up the form and put it on two test landing pages, but each time I go to the LP the form is still showing the same three fields and none of the prog pro fields are showing up for me. Any ideas on how to troubleshoot?

Here are our URLS

Test page 1 --> Certara | Form

Test page 2 --> Certara | Form

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2 replies

SanfordWhiteman
SanfordWhiteman
Level 10
September 26, 2018

ProgPro works for me... here's a sequence of form views/submissions:

​

Erik_Eaton
Erik_Eaton
Level 3
September 26, 2018

Hey Megan,

It looks like it is working - I filled out the form and reloaded the page and job role showed up after the initial submission. What are you trying to get the form to do for progressive profiling? Can you get a screenshot of the set up? might help in determining how to achieve your goal with the progressive profiling.

SanfordWhiteman
SanfordWhiteman
Level 10
September 26, 2018

Megan's form is set to show one empty ProgPro field from these fields, in order:

Company Name

Job Role

Department

Job Title, conditional on Department value

Phone

The VRs on Job Title will eventually cause confusion.  But, like you, I'd like to hear at which point Megan believes it isn't functioning.

A
Anonymous
September 27, 2018

Thank you both for looking into this! I tested multiple times and was getting the same three fields everytime I reloaded the page. Sanford, I agree that it's eventually going to cause confusion that Title is dependant upon Department. Do you have any suggestions on how to work around this?

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