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A
Anonymous
October 21, 2015
Question

Program Status Change - Sync to SFDC enabled - But no SFDC Campaign associated with Lead/Contact

  • October 21, 2015
  • 1 reply
  • 1001 views

What happens when a lead is added to a program and their program status is up dated and the SFDC sync is enabled but there is no SFDC campaign associated to the program?  I am seeing in our instance the leads/contacts are being reassigned and just wanted to make sure it was nothing on the Marketo side.  Thanks Everyone!

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1 reply

J
Adobe Employee
JohnCl9Adobe Employee
Adobe Employee
October 21, 2015

If there isn't any Salesforce campaign synced with the Marketo Program then there wouldn't be any change made in Salesforce when a lead's status in that program changed.  Program statuses only reflect in SFDC when campaigns are synced with them, otherwise they're completely separate.

John

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