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Michelle_Tizian
Michelle_Tizian
Level 10
May 22, 2013
Question

problems with snippets

  • May 22, 2013
  • 6 replies
  • 1736 views
I'm having problems with snippets today. I tried editing one from design studio by copying the text from HTML and it doesn't work for me.  I tried copying the text from the HTML editor and I can't pasted it on the text window.  So I cloned another snippet and modified it, but when I tried to edit the text again, it wouldn't work, and when I previewed the text version, it has the old text content.  Anyone else having this problem?
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6 replies

A
Anonymous
May 22, 2013
It's not working for me either - BUG!
A
Anonymous
May 23, 2013
Hi Michelle,

We are experiencing the same problem as are our clients. I have notified Marketo Support and will update this discussion on their response.

Kat
    Michelle_Tizian
    Michelle_TizianAuthor
    Level 10
    May 23, 2013
    Thanks Kat. 
    A
    Anonymous
    May 24, 2013
    We are havig the same issue. 
    Sean_McCombs
    Sean_McCombs
    Level 3
    May 24, 2013
    This is a known issue that our Engineers are working to fix. If you have not done so already, please create a case so that we associate your case and reach out once fixed.
    Sorry for the inconvenience.
    Thanks.
    Michelle_Tizian
    Michelle_TizianAuthor
    Level 10
    May 24, 2013
    Thanks Sean.  I logged a case for this. Is there an ETA on the fix?
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