Problems with Arabic Characters | Community
Skip to main content
October 21, 2015
Question

Problems with Arabic Characters

  • October 21, 2015
  • 2 replies
  • 1918 views

Has anyone successfully created an email in Arabic that renders all of the Arabic characters properly? We've addressed the right to left alignment, but have not found a solution for character issues. Most characters render correctly, but some show up as boxes.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

2 replies

November 19, 2015

Hi Shannon,

What did you do for the right alignment in Marketo?

Was it just a case of changing the alignment in the editor?

As for the characters, you might want to change the font. We are pulling from word in simplified arabic, which turns into arial in marketo. And if you are uploading a list of names with arabic characters, try this: https://help.salesforce.com/apex/HTViewSolution?id=000003837&language=en_US

December 4, 2015

So I have found the answer to this!

The trick is to add this piece of code at the beginning of your text block, in the html.

<div dir="rtl" lang="ar">

And then all your text reads left to right, and the punctuation is in the right place. This also applies when you have tokens, which is great!

Shannon Keeling