Question
Problems appending new values
Hello,
I'm trying to set up a Smart Program that logs a change history of one of our fields into a text area field. The program is set up like this:
Smart List: Trigger when "Person Status" data value changes
Flow: Change data value "Person Status History" to
{{lead.Person Status History}}{{my.linebreak}}{{system.dateTime}} - {{lead.Lead Status}}
This is intended to append a new line that looks like this:
03/04/2022 8:45 AM - New Lead Status Here
Appending a value works as expected, the only problem is that the value that gets appended is the previous value, not the new one.
How can I set up this type of logging functionality and be sure to capture the just updated value of a field, rather than its old value? I'm pretty sure this is an issue with things happening asynchronously, but I don't know how to prevent it.
Thanks!