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November 27, 2014
Question

problem with email address token in form 2.0

  • November 27, 2014
  • 2 replies
  • 662 views
Hi. 

I have a problem with tokens in the form function - show if known lead. 

There I can write 
"Hi {{lead.First Name}}." which obviously will show "Hi Mathias." 

But if I write "your report will be sent to {{lead.Email Address}}" it shows "your report will be sent to {{lead.Email Address}}"

Has anyone else experienced this problem or do you know why this is? 

Below exampel is in Swedish. Under the Lorem Ipsum text you can see the token working from the Landing page code, but just below is the "form code" where the {{lead.FirstName}} works fine, but not the email token.



Many thanks for any suggestions. 
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2 replies

Josh_Hill13
Level 10
December 1, 2014

is this in preview mode?
 

Is there htm that is interfering somehow?

Does the lead have an Email?

December 2, 2014
Thanks for the reply. Seems like there is a problem with the rendering of the token value in this case. 

Will have to wait and see what comes from Marketo support.