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April 1, 2014
Question

Problem wit export and double bytes characters

  • April 1, 2014
  • 2 replies
  • 853 views
Chinese characters are fine in Marketo however when I export the list. The cvs file has corrupted characters even if the file is in UTF-8.

Any suggestions? Thanks!
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2 replies

April 2, 2014
Hi Wilfrid,

can't you save the excel as a  Unicode text (*txt) extension (-> Save As -> Unicode text).

More info here: http://superuser.com/questions/170926/saving-a-file-in-a-csv-type-in-excel-always-removes-the-bom


Level 9
March 3, 2015
Hi Wilfrid

Having the same issue but with French accents. It corrupts on export to CSV, but not on export to tab delimited. How annoying...