Question
Previous Value: Less than or Less than or equal to
Our company currently has lead scoring set up based on activity on our website and registering for our webinars. When a lead has a score that breaks our threshold, I have a smart campaign set to alert me. Currently, the smart list logic reads
Trigger- Data Value Changes
Attritbute- Lead Score
New Value- At Least 30
Previous Value- Less than 29
Screenshot:
http://files.mycapture.com/support/adam/Marketo_Alert__Lead_Score_Threshold_is_Met_%28Smart_List%29_-20131022-170123.jpg
I noticed a Lead who broke our threshold but didn't go through the smart campaign and thus, I was not sent an alert. His score was 29 and moved directly to 31.
My question is: Am i missing leads who go from exactly 29 to 30 or higher? Is the Logic for Previous value < or <. Do i need to set the previous value to 30?
Thanks for any advice!
Trigger- Data Value Changes
Attritbute- Lead Score
New Value- At Least 30
Previous Value- Less than 29
Screenshot:
http://files.mycapture.com/support/adam/Marketo_Alert__Lead_Score_Threshold_is_Met_%28Smart_List%29_-20131022-170123.jpg
I noticed a Lead who broke our threshold but didn't go through the smart campaign and thus, I was not sent an alert. His score was 29 and moved directly to 31.
My question is: Am i missing leads who go from exactly 29 to 30 or higher? Is the Logic for Previous value < or <. Do i need to set the previous value to 30?
Thanks for any advice!