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July 7, 2017
Question

Preventing competitors from submitting a Marketo form

  • July 7, 2017
  • 1 reply
  • 4445 views

Hello community! Is there a way to program a Marketo form to block people identified in our exclusion lists (i.e. competitors) from submitting the form and accessing the gated data? Any help is appreciated!

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1 reply

Gerard_Donnell4
Level 9
July 7, 2017

A competitor most of the time will just sign up with a personal email though to circumvent this.

Do you have double opt in implemented on your site? This would at least stop them entering dummy email addresses to access your data.

When they fill in the form the rules would only be checking that the form has been completed correctly not that the email is a competitors. You can put in checks for certain domain names etc.., some people would block leads from using outlook.com or yahoo.com in the email field.  This would be done through javascript though and not through flows or inputs on the backend. 

You can have rules on the backend that deal with competitors once they enter the system. (Black lists Add Person to Blacklist - Marketo Docs - Product Docs ).

Instead of putting the content on the landing page you can just include a link to it in an email and once they fill in the form you can direct them to a landing page that says "thanks and your content will be emailed to you shortly".  Your system rules would then check the lead and stop the email from being sent if they used a competitor email address.

Thanks,

Gerard

Josh_Hill13
Level 10
July 7, 2017

this is the standard way.

Also, many people  say "Delete these people immediately." WAIT.

Once they sign up, you can now track them and watch what your competition is interested in on your site. If you had a Competitive Research person (rare), this info could be quite valuable. You could even start to mislead your competition if you had a lot of time to do that sort of thing.

July 7, 2017

Thanks @Josh Hill​ for the good laugh! I am one of those people who NEVA delete the competition because I do like to track them and we are fortunate to have a competitive research analyst on staff. We keep him busy! I wish I had some luxury time so I could get creative. Hmm, maybe a new niche service?!?!?