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Simon_Lessard
Simon_Lessard
Level 3
March 3, 2016
Solved

Prevent communication limit to recipients

  • March 3, 2016
  • 1 reply
  • 1708 views

Hi,

I have a list of internal staff to whom I send all our communications, invitations, product launch but they don't receive everything. They're blocked by our daily/weekly communication limit. Is there a way to sort of "whitelist" them to ensure they receive everything that is addressed to them?

Thank you,

Simon

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Best answer by Grégoire_Miche2

Hi Simon,

No, there is none if they are within the same smart campaign. But as you can ignore the CL in a Smart campaign (schedule -> smart campaign settings), you may run these in a separate Smart campaign.

Also, vote here:

​

Greg

1 reply

Grégoire_Miche2
Grégoire_Miche2Accepted solution
Level 10
March 4, 2016

Hi Simon,

No, there is none if they are within the same smart campaign. But as you can ignore the CL in a Smart campaign (schedule -> smart campaign settings), you may run these in a separate Smart campaign.

Also, vote here:

​

Greg

Robb_Barrett
Robb_Barrett
Level 10
March 4, 2016

Robb Barrett
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