Prepopulation works only on HTML emails - not text? | Community
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A
Anonymous
November 6, 2013
Solved

Prepopulation works only on HTML emails - not text?

  • November 6, 2013
  • 5 replies
  • 1865 views
Hi - wanted to double check - does pre-population only work on HTML emails -not text?

Thanks

James
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Best answer by Edward_Masson
Yes Tokens used for both HTML and Txt emails. Sorry, You threw me off with the phrase 'Pre-Population', I only hear that term used with forms and landing pages.

5 replies

Edward_Masson
Edward_Masson
Level 10
November 6, 2013
Not sure what do you mean here. Are you referring to Marketo Forms on Landing Pages?

Marketo drops a cookie to the visitor, once a form is completed and the visitor returns to a LP with a form, the collected data so far will pre-populate if the pre filled fields are displyed again.

Email clients wont allow forms to be displayed in emails.
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AlokRa4
Level 10
November 6, 2013
I believe by pre-population (within the context of Marketo), you mean to add tokens in emails. Yes, tokens can be used- both in HTML and text emails, which serve the purpose of pre-population.
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Anonymous
November 6, 2013
Yes I mean when sending emails with a pre population token added to the link - thanks Alok - Edward do you agree?
Edward_Masson
Edward_MassonAccepted solution
Level 10
November 6, 2013
Yes Tokens used for both HTML and Txt emails. Sorry, You threw me off with the phrase 'Pre-Population', I only hear that term used with forms and landing pages.
A
Anonymous
November 6, 2013
Great thanks Ed 
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