Preparing for a prolonged Salesforce outage | Community
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Ron_Ares
Ron_Ares
Level 2
February 24, 2015
Question

Preparing for a prolonged Salesforce outage

  • February 24, 2015
  • 2 replies
  • 1034 views
Our Salesforce instance is being migrated to a new data center in a couple weeks and I'm looking for best practices on how to prepare for a prolonged outage (~36 hours). We aren't expecting any changes to authentication or credentials due to the move.

Marketo Support says to disable the sync, then once SFDC is back up, enable the sync and run a batch program to sync any leads with a flow action. Is the batch program necessary; won't Marketo hold sync events until re-establishing the connection?
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2 replies

Josh_Hill13
Josh_Hill13
Level 10
February 25, 2015
I'm pretty sure marketo will just sync what is pending, but you might have to review the list of notifications to ensure that your syncs do work.

Marketo will NOT re-send Tasks that were attempted during the outage.
A
Anonymous
February 25, 2015
We had downtime before when we exceeded our API usage accidentally. 

I believe lead creation and updates were queued and sent over once synch was restablished. 
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