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Susan_Cardoza
Susan_Cardoza
Level 1
September 24, 2019
Question

Preference Center Customization

  • September 24, 2019
  • 1 reply
  • 1391 views

We're looking to implement a preference center opt-out across multiple forms of communications, thereby giving users better selection. For example:

Security Whitepapers

Networking Webinars 

Storage Webinars

ABM Videos

Face to Face Events

We realize we can monitor opt-outs manually with smart lists, however this can be quite cumbersome and challenging to manage. Has anyone figured out how to automate this data, capture in the back-end and successfully suppress against campaigns?

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1 reply

Jay_Jiang
Jay_Jiang
Level 10
September 25, 2019

There's no backend functionality that you can configure like how the system Unsubscribe field works.

The closest thing you'll get is building out a well thought out folder structure combined with a program template that makes use of tokens

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