Skip to main content
Sant_Singh_Rath
Adobe Champion
Sant_Singh_RathAdobe Champion
Adobe Champion
May 16, 2019
New

Pre-header less than 80 character..

  • May 16, 2019
  • 2 replies
  • 1834 views

Recently I have a seen a question related to pre-header, For example:  if someone has entered the pre-header in just 15-20 words then it's taking the extra wording from email.

As per my understanding this is a bug and it should  resolved. 

2 replies

SanfordWhiteman
SanfordWhiteman
Level 10
May 16, 2019

It's client behavior, nothing Marketo can control.  a mail app is free to take the first 80 printablr chars (or first whatever chars) of text content from the HTML, it doesn't need to look in the first DIV only. Preheader is just a hidden DIV at the top.

    K
    kh-lschutte
    February 4, 2020
    No text available
    Terms & ConditionsAccessibility statement

    Loading footer...