Phone Number field Not Usable for Concatenating

Forum|Forum|12 years ago
June 13, 2013
3 replies
1136 views

I want to concatenate two fields into one. I want to add a custom "Extension" field to the existing "Phone" field. When I try to consolidate the fields using tokens, I get the error that I can't use Phone token for this purpose. Am I missing something? How do I accomplish this?

Marketo

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I was able to concatenate the phone number with its extension without error using the Change Data Value flow action as in the screen shot below. Can you provide a screen shot of the flow action you are using and the error message?

A

Anonymous

Accepted solution

I was able to concatenate the phone number with its extension without error using the Change Data Value flow action as in the screen shot below. Can you provide a screen shot of the flow action you are using and the error message?

A

Anonymous

I figured it out, I had created the Extension field as an Integer field, and apparently Integer fields do not work in these scenarios.

Thank you for responding, sir!

A

Anonymous

Good catch! Mine is a string field in part because sometimes people include alpha characters in the phone extension field.

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