Personalized Emails by our Sales Reps
Hi Everyone,
I am fairly new to Marketo and looking to get some direction around what I am trying to achieve here. We have a dedicated team of our Customer/Client success managers(CSM's) and each has its own accounts. Till now, we used one default email address to send emails to all clients. We want advanced functionality and the emails should come from respective CSM's to their own accounts.
I can create one email and create different versions of that email with different CSM addresses and signature but this approach takes a lot of time. Is there a way around to do this quickly? The account that is owned by a respective CSM, we use a custom field called "Owner" to identify whose account it is.
Thanks