Personalize MSI view for Upcoming Campaigns | Community
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EllenSchwier
Level 4
February 9, 2024
Investigating

Personalize MSI view for Upcoming Campaigns

  • February 9, 2024
  • 3 replies
  • 1690 views
On the main view of the MSI plugin, it shows several things, including "Upcoming Campaigns" on the right side.

 

 
However, this is actually very unhelpful information for sales because it shows every email that is planned in the entire Marketo instance, regardless of whether the individual will qualify for the send. So it appears that everyone will be getting the next Welcome email, or all the engagement program emails.
 
I would like to suggest to the Adobe product team that this section is either removed to not share confusing data...or is improved to only display the upcoming campaigns for the specific lead/contact.

3 replies

derelict_wombat
Level 5
February 27, 2024

YES YES YES YES YES YES - > this confuses the heck out our sales team

Level 3
June 4, 2024

Yes, please! Or make it filterable by program tags (so marketers can set these to show programs only for certain regions, brands, product lines, etc.)

Adobe Employee
June 27, 2024

Thank you for your idea. The Product Management team will evaluate your idea and may follow up with you for more details, if needed.