Person left company, how to find/update all auto responders by specific reply to name?

Forum|Forum|7 years ago
November 27, 2018
1 reply
3892 views

Hello

Is there a way to search auto responder emails by a specific reply-to?

How can I find all auto responders that have XXX name as the Reply To? Is this possible? XXXX is no longer with the company so need to update the names on the auto responders.

Thanks,

Dan

Marketo

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Mary_Rouzer3

Level 2

Yes, through third party tools like LeadGnome. LeadGnome is a reply email mining technology.

I also built an out-of-the-box solution that sends an email alert to a Sales Owner when any email bounces, category 2, a minimum of 2 times in the past 90 days. This email alerts sales that their contact may have left the company, and they are asked to leverage LinkedIn to update contact information in an effort to use this connection to earn business with a new company.

danb52321225Author

Level 2

Sorry for the confusion.

This is for our own internal email responders. When users download content they get the link via email responder. The person on the reply to from our emails is gone and need to update on all assets. My problem is I don’t know how to easily search for all assets that she is the reply to person. There can easily be 30+ and I can’t go one by one

Sent from my iPhone

SanfordWhiteman

Level 10

I thought that was what you meant, although you def'ly shouldn't use the term "auto-responder" as Marketo doesn't have such a feature and it can lead people to think about other areas!

Unfortunately, if you're not using {{my.tokens}} or {{lead.tokens}} across the board to set your From: and Reply-To: headers, there's no reliable way to search for all occurrences of a certain string.

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