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Ellie_Boardman-
Ellie_Boardman-
Level 4
September 29, 2016
Solved

Pending emails in email report

  • September 29, 2016
  • 1 reply
  • 3358 views

Hi - any idea why quite some leads have been 'pending' in my email report for over 24 hours? I've not seen leads stuck in this stage for so long before.

Thanks,
Ellie

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    Best answer by rachel2-2

    Do you have the 250ok app? This can help you track the average length of time it takes to deliver emails based on different audiences so you'll know what to expect from your domain. Once you have some benchmarks established it will be easier to determine if this is a red flag or if some of your target audiences are just slower to receive.

    You could make a smart list with "was sent email" and "not delivered email" and "not email bounced" and "not email bounced soft" to see who is still pending and compare.

    1 reply

    R
    rachel2-2Accepted solution
    Level 8
    September 29, 2016

    Do you have the 250ok app? This can help you track the average length of time it takes to deliver emails based on different audiences so you'll know what to expect from your domain. Once you have some benchmarks established it will be easier to determine if this is a red flag or if some of your target audiences are just slower to receive.

    You could make a smart list with "was sent email" and "not delivered email" and "not email bounced" and "not email bounced soft" to see who is still pending and compare.

      Ellie_Boardman-
      Ellie_Boardman-Author
      Level 4
      September 30, 2016

      Thanks - logged in this morning and they've finally all been delivered. Thanks for your help

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