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July 11, 2014
Question

PDF Link Load Time

  • July 11, 2014
  • 1 reply
  • 802 views
Has anybody else had issues with PDFs uploaded to the Design Studio and linked to from an email taking FOREVER to load?

I have attempted to send a couple of emails with links to PDFs hosted in the Design Studio, only to have to host them elsewhere prior to send due to the documents taking so long to load >1minute - even for small PDFs 700kb.

Is there anything that can be done to address the load time?


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1 reply

Level 10
July 11, 2014
Hi Leah,

I just tried the pdf file for about 500kb, it took just few seconds.You may need to contact support.