Pausing a SFDC Campaign/Flow? | Community
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Anonymous
October 11, 2013
Question

Pausing a SFDC Campaign/Flow?

  • October 11, 2013
  • 1 reply
  • 710 views
Is there a way to create a member status within SF to trigger a pause within a flow? And then have it resume when the status is changed where it continues the flow where it left off?
Thanks!
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1 reply

Josh_Hill13
Josh_Hill13
Level 10
October 13, 2013
The easiest way is to setup a Wait Step, but this hits all leads as they flow through.

Unfortunately, you can't insert a lead into a flow at any point you want unless you are using an Engagement. I would try this first, but this may not be the best choice for you if you aren't running emails. You can insert emails and have the lead move back and forth across several streams. You can also include pre-existing Programs that might help manage this. It also has some nifty features.

Another way is to setup a traffic cop or set of sister campaigns to listen for Progression Status changes:

Main Flow:
Sister 1: when X happens, change status to Y
Sister 2: when status changes to Y, Remove lead from Mail Flow.
Sister 3: when status changes from Y to Z, Call Secondary Campaign (which starts where the lead left off)

so the traffic cop would make this work more elegantly. I recommend looking into it if you're not using Engagements.
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