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A
Anonymous
November 10, 2014
Question

Pass Cookies In Known Visitor Forms

  • November 10, 2014
  • 3 replies
  • 937 views

Hello. We notice when using the Known Visitor forms that we do not pick up our campaign tracking cookie information from tracked links. Is there any way to pass this in the custom HTML when a known user clicks the link?
 

Thanks,
Ben Brooks

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3 replies

A
Anonymous
November 10, 2014
Are you using the URL builder to pass along the campaign tracking cookie with hidden fields on the form? On a more basic level, ensure that your form fields are set for known users. 
A
Anonymous
November 10, 2014
As Kristen mentioned, pass the cookie value as a hidden field on the form.
A
Anonymous
November 11, 2014
Yes, that works fine for the form; however what we are talking about is when we use the "known user" feature and don't show the form, we just have (in this case) a download button. It appears Marketo still passes this as a lead, the question is can we get this feature to read our cookies to pass source information into the lead record.

Thanks,
Ben Brooks
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