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March 11, 2016
Question

Outlook email activity

  • March 11, 2016
  • 1 reply
  • 718 views

If we send out an email through the Outlook plugin, and we add contacts post-email distribution if those leads click on the email will it still show up under that leads activity log even though they were entered into Marketo after the email was distributed?

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1 reply

Grégoire_Miche2
Level 10
March 11, 2016

Hi Kristi,

I do not understand : if the contacts have be added after the email is sent, they have not been sent the email. So they cannot have received it, and even less can they have clicked it. If they have been forwarded the email, the click will be recorded on the first adressee of the email.

-Greg