Option to send non-tracked version of email | Community
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Robb_Barrett
Robb_Barrett
Level 10
March 31, 2016
New

Option to send non-tracked version of email

  • March 31, 2016
  • 2 replies
  • 1858 views

I would love to have an option to send an untracked or tracked version of an email. There are often times when we send out a Marketing email and our sales reps want to forward it to their contacts personally. This requires us to make a new version of the email and turn off tracking on all of the links. This isn't something an average Marketing user knows how to do. If, in the dropdown for Send Sample, you could add "Send Untracked Version" it'd be a big win.

    2 replies

    Dan_Stevens_
    Dan_Stevens_
    Level 10
    March 31, 2016

    We find ourselves in the same boat.  What we end up doing is exporting the email as an HTML file and then creating an Outlook .oft file; changing the unsubscribe token so that it's no longer a dynamic token, and instead points to our alternate page (where someone enters their email address to unsubscribe); and manually sending this file to the sales teams. 

    Robb_Barrett
    Robb_BarrettAuthor
    Level 10
    March 31, 2016

    That's a lot of work for your typical Marketer to be able to perform just to send an email to their sales team.  If you forget to change the unsub you're going to then get questioned from the marketer why they're no longer getting their emails.

    Robb Barrett
    Dan_Stevens_
    Dan_Stevens_
    Level 10
    March 31, 2016

    Or worse yet, someone tries to unsubscribe but can't (since the link is invalid) - opening us up for sending out non-compliant emails.

    K
    kh-lschutte
    February 6, 2020
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