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January 29, 2016
Question

One salesforce campaign not syncing (the rest are)

  • January 29, 2016
  • 2 replies
  • 2842 views

Hi guys,

Hopefully you can help me out.

1) I created an event in Marketo and tied it to event-partner GoToWebinar.

2) I created a campaign in Salesforce which I was planning on syncing with the event (have done this before a couple of times).

3) My salesforce campaign doesn't show up in the list of campaigns that I can sync with! And I left it overnight to give it time to populate and it's still not there (and the latest sync update is basically every minute). Surprisingly, though, all of my other possible SFDC campaigns are showing up as options, but not the new one I just created.

Any ideas why it's not showing up? How can I make it sync? Any other solutions or workarounds here?

Thanks!

Andrew

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2 replies

February 25, 2016

Andrew Seidman​ are you still having an issue with this?

February 25, 2016

Nope, we figured it out. Thanks!

Andrew

February 26, 2016

Hi Andrew,

Andrew Seidman​ How did you fix this. I have the same issue...

Thanks,

Victor

February 26, 2016

You have to make sure the campaign is active in SFDC (our campaign didn't have "active" clicked")

Just easier to create campaigns in Marketo going forward

Andrew