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Jennifer_Borell
Jennifer_Borell
Level 2
January 29, 2016
Question

On24 Good or Bad?

  • January 29, 2016
  • 9 replies
  • 5705 views

Does anyone have any good or bad to tell me about ON24?  We are currently using Readytalk but the ON24 rep just hit us up so wanting to know if it's better, worse, the same?

Ready talk is good.  I wish the polling questions and Q&A Chat were integrated though and the slides in Readytalk only allow one set to be added so there's the chance that slides could be overwritten by one person over another.

Thanks in advance for your feedback!

    9 replies

    A
    Anonymous
    January 29, 2016

    I used GoToWebinar previously which integrates easily with Marketo (Launchpoint), has polling and Q&A chat as well as handouts and is a market leader.

    Disclaimer: I worked for Citrix before on a different GoTo product, so I am biased

    Josh_Hill13
    Josh_Hill13
    Level 10
    January 29, 2016

    I prefer GTW for all sorts of reasons.

    It really depends on what you need and what the firm offers.Seems like RT and On24 are used for high volume events and other reasons. If that's a good fit, great.

    Grégoire_Miche2
    Grégoire_Miche2
    Level 10
    January 29, 2016

    Hi Jennifer,

    I also prefer GtW and I do not work for them

    The Marketo integration works very well and is easy, the tool by itself is really easy to use and screen sharing feature works better than most, even when your network bandwidth is not that high.

    -Greg

    Dory_Viscoglio
    Dory_Viscoglio
    Level 10
    February 1, 2016

    We also prefer GTW, but as Josh mentioned there might be specific reasons (normally very high registrant numbers) that you'd want to use ON24 or RT.

    If you aren't aware, Marketo's integration with GTW allows you to pass several key pieces of information (not survey/Q&A information, unfortunately) between the systems without doing much extra work at all. Here's some info about the integration.

    gkrajeski
    gkrajeski
    Level 10
    February 1, 2016

    We are getting ready to deploy ON24.  I like the integration aspects of it. 

    We also have RT for internal meetings, not a huge fan as it's slow, and requires a cumbersome app.

    I have also used Cisco, GtW, join.me (LogMeIn) and others.

    I like the full flexibility that ON24 has to offer!

      Abaran
      Abaran
      Level 5
      August 23, 2016

      Hello Geoff

      Have you seen by any chance a feature analysis document between GTW and On24?

      We use GTW but we are thinking of moving to ON24. The main reason is that we want to be able to also to Webcasting as opposed to webinars. Citrix has GoToWebcast but the sync is one way only with Marketo and it is not fully supported. So instead of having GTW for webinars and ON24 for webcasting, we are think of just using ON24 for everything.

      My experience with GTW is a mixed one. We  have seen issues such as credentials being lost between Marketo and Citrix with no warning. We also uncovered an issue with sync status and it took 2 years for Marketo and Citrix to acknowledge the issue. We are being told it has been fixed but who knows.

      Thoughts?

      Thanks

      Axel

      gkrajeski
      gkrajeski
      Level 10
      August 23, 2016

      @Axel Baran​,

      Sorry, I have not.  I was removed from the selection process with my company, but helped on integration.

      That piece, I will say, is superb!  Easy to set up trackable templates and reporting.

      There is a need for a short wait step for {{webinar.url}} to sync, but not significant.  I think this is pretty standard with whomever you choose.

      -Geoff

      Eddie_Morales
      Eddie_Morales
      Level 3
      August 23, 2016

      I've used ON24 (in the past), and Go-to-Webinar currently. Both have worked well for me with out a problem. I don't work for either company.

      Adam_Hodgden1
      Adam_Hodgden1
      Level 2
      August 23, 2016

      All systems have their pros and cons but if you're producing a high number of webinars, I would recommend On24.

      You also made reference to polling questions. On24 has an integration service through Scribe, that can pass that information to Marketo. on24.com/wp-content/uploads/2014/08/ON24-Integration-Service-Datasheet.pdf

      Dory_Viscoglio
      Dory_Viscoglio
      Level 10
      August 23, 2016

      If that is easily connected to Marketo, then that's a huge one-up that ON24 would have on GTW.

      A
      Anonymous
      August 23, 2016

      We are a long-time On24 customer.  Times have changed at On24.  There is now a highly skilled Marketo integration guru on staff at On24.  His name is Jared, and his knowledge of Marketo APIs and enthusiasm for their use is a breath of fresh air. 

        Chris_Saporito
        Chris_Saporito
        Level 7
        August 24, 2016

        We are also using On24 and we are hosting around 150 webinars per year. Integration was set up before I joined the team but it has been great for the year and a half that I've been using it within Marketo.

          Abaran
          Abaran
          Level 5
          August 26, 2016

          Thank you all for the feedback. It is very useful to read that people are happy with ON24. I spoke to them and what i like most is that it seems to be one too for several tasks ie Webinars, ON Demand and Webcasting.

            SydneyMulligan
            SydneyMulligan
            Level 7
            August 26, 2016

            I used On24 at a prior company and I used RT at a prior company. Personally, I preferred On24 for a number of reasons. The dashboard that the attendee sees is much more customizable. The analytics we got from On24 were great. The presenter dash was easy to use and run. Admittedly, I wasn't on the team that used RT very much, I dealt more with the Marketo integration. On24's Marketo integration is about the same. I know RT is working on integrating the poll questions (my last company did a beta test of it). I also know On24/Marketo can build out custom objects to sync the poll questions too, but you have to pay for it.

              Abaran
              Abaran
              Level 5
              August 30, 2016

              Thanks a lot for the feedback.

                A
                Anonymous
                September 1, 2016

                Thanks for asking the question! I am in the exact same spot and was just looking at On24 a couple of hours ago before this popped up!

                A
                Anonymous
                February 1, 2018

                We are using GoToWebcast and I'm still confused if that's part of GoTo Webinar or not. We integrated with Marketo using the API, because it's not an installed Service within Marketo Launch Point.

                Is anybody else using GoToWebcast?

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