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Mikes_Jones
Level 7
January 8, 2016
Question

Odd occurence (possible glitch?)

  • January 8, 2016
  • 2 replies
  • 997 views

So I noticed a lot of new leads were not being assigned accordingly, so I dug into Marketo and noticed that the flow action "sync lead to sfdc" looked a bit off.

"Assign To: User: Bob Dole" is how it should look like, but all the flow steps looked like "Assign To: User:Bob Dole", the only difference being the lack of a space between "user" and "bob dole".

Now I don't know how this happened, but it happened across every campaign that was using this flow step, and I think because of it leads were not being assigned as they should. Any insights on this?

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2 replies

Josh_Hill13
Level 10
January 8, 2016

There is a recent thread on a possible Queue error with marketo. Maybe it is related.

Steven_Vanderb3
Adobe Employee
Adobe Employee
January 8, 2016

Hi Malik,

Please file a Support ticket and we'll take a look!