Nurture Program Success - Stop emails? | Community
Skip to main content
Jean-Pascal_Mer
Jean-Pascal_Mer
Level 4
August 13, 2015
Solved

Nurture Program Success - Stop emails?

  • August 13, 2015
  • 1 reply
  • 1510 views

Hey guys,

Pretty easy question but I can't seem to find the answer in the community.

If I switch the "Program Status" to Success in an engagement program when someones does Action X, will he stop receiving emails from the nurture program?

Thanks!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Grant_Booth

Hi Jean-Pascal,

No - to stop them from receiving emails, you would need to one of the following:

1) Set the lead's cadence to Paused (use the "Change Engagement Program Cadence" flow step)

2) Remove them from the program

3) Move them to a stream which does not have content

The success status is for reporting only, and has no bearing on the functionality of the program. Also keep in mind that if the lead has already received all of the emails in a stream, they will not be resent the same emais.

Grant

1 reply

Grant_Booth
Grant_BoothAccepted solution
Level 9
August 13, 2015

Hi Jean-Pascal,

No - to stop them from receiving emails, you would need to one of the following:

1) Set the lead's cadence to Paused (use the "Change Engagement Program Cadence" flow step)

2) Remove them from the program

3) Move them to a stream which does not have content

The success status is for reporting only, and has no bearing on the functionality of the program. Also keep in mind that if the lead has already received all of the emails in a stream, they will not be resent the same emais.

Grant

Jean-Pascal_Mer
Jean-Pascal_MerAuthor
Level 4
August 13, 2015

Thanks! Never trust my assumptions then!

Terms & ConditionsAccessibility statement

Loading footer...