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A
Anonymous
April 10, 2014
Question

Not recieving email test

  • April 10, 2014
  • 1 reply
  • 644 views
Hi,

I am setting up an email to notify followers that there is a new post on our comapny blog.  However the email will not go sample email will not go through to me.  If I out any other link in the body it goes through. For example ... http://systechinsight.com

but if I remove that and put in http://www.systech-tips.com it comes through?
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1 reply

A
Anonymous
April 10, 2014
Hi Jennifer,

Your company's email server may be blocking the sample email. One thing you can do to ensure your emails sent from Marketo are not blocked is to have your IT or Email Administrator whitelist Marketo's IP Addresses. See this article for details: 
https://community.marketo.com/MarketoArticle?id=kA050000000KypECAS

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