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Anonymous
October 5, 2016
Question

Not receiving any sample emails

  • October 5, 2016
  • 3 replies
  • 1426 views

Hi,

I'm not receiving any of the sample emails i send out.

Would appreciate advice.

Thanks.

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3 replies

Jenn_DiMaria2
Jenn_DiMaria2
Level 10
October 13, 2016

I am having the same issue. Any updates on this?

Lauren_Beth
Lauren_Beth
Level 5
October 13, 2016

Hi Charlie - when this happens I try to send a sample to my gmail account and 95% of the time it does go through there.  Our email servers, despite Marketo being whitelisted, still catch these emails off and on. Give that a try and if it doesn't go through, I'd put in a ticket with Marketo.

Chris_Saporito
Chris_Saporito
Level 7
October 13, 2016

My samples seem to be functioning correctly, were you able to get this fixed?

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