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A
Anonymous
April 14, 2016
Question

Not opened email...

  • April 14, 2016
  • 1 reply
  • 920 views

Hi,

I'd like to know if there's a way to put people who haven't opened a certain email, back into another campaign so they get a bunch of different emails.

thanks.

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1 reply

Grégoire_Miche2
Grégoire_Miche2
Level 10
April 20, 2016

Hi Ricky,

Yes, just use a "Not Opened Email" filter for your second campaign.

Now, remember that email open detection is not reliable as it is based on the download of a tracking 1pixel image. And many people do not download images when they open the emails (this is the default setting for Outlook). So you may end up with a wrong target in your campaign.

-Greg

A
Anonymous
April 28, 2016

Hello,

Thank you for your help! This worked fine.

yes i'm aware of the 1px image tracking, so results may not always be accurate, but thank you for confirming with me.

-Ricky.

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