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A
Anonymous
January 30, 2018
Question

Not getting the sample email

  • January 30, 2018
  • 1 reply
  • 3110 views

Hi - How else can I see the email? Do I need to approve it and send it under Marketing Activities? I've checked my junk folder for the sample email - this means a test email, correct?

And, what is a trigger, and why create a snippet? 

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1 reply

Grégoire_Miche2
Grégoire_Miche2
Level 10
January 30, 2018

Hi Michele,

Regarding your sample email, it might be blocked by your own messaging system, especially if you have not whitelisted Marketo IP addresses. See Configure Protocols for Marketo - Marketo Docs - Product Documentation

For your other questions, you should probably get some training. Start with Official Marketo Training and Education - Marketo

-Greg

    A
    Anonymous
    January 31, 2018

    Hi Grégoire,

    The email test did not go to junk and it’s my personal email, so I could not ‘unblock’ it and am still unable to get the sample test email. Fail.

    And, ‘Go read the instructions’ is a helpful suggestion…. I did find and read the Marketo training info on Snippets, and would even be able to create one, although I still don’t understand why an image or text or the other thing would go into a Snippet, unless it’s part of segmentation…. The use of term ‘snippet’ is a Marketo thing and is still not clear what it is to this new user. There is a lack of helpful, meaningful and quick information on the site in general, which is superdupersnippetino frustrating.

    -Meg

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    January 31, 2018

    If you search the Nation for "snippet," you can read numerous discussions about the ways that experienced users take advantage of this integral Marketo feature.

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