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A
Anonymous
March 11, 2015
Question

Not allowed to clone program

  • March 11, 2015
  • 13 replies
  • 6018 views
Hi,
I want to clone program into other partition,but there is error message pup up to suspend clone process, it said the assets are in use or used by other assets. Also we checked the asset that list in error message, it is only using in this program that we want to clone.

Can anyone have idea about it?

Thanks 
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13 replies

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Dan_Stevens_
Dan_Stevens_
Level 10
May 6, 2015
Make sure you have no reference in any smart campaigns to assets (smart lists, lists, emails, forms, landing pages, etc.) that are contained outside of your local program that you're trying to clone.  If you click on the links to the offending assets, you can usually identify what the issue is that's causing this error.
Timothy_Gilbert
Timothy_Gilbert
Level 2
September 1, 2015

Hi Ruby,

We are experience the same issue you described, and I was wondering if you ended up finding a solution?  I keep getting the "The following assets are in use or used by other assets:" error.

Thanks,

Tim

A
Anonymous
September 12, 2015

Just wanted to chime in here and say that Josh Hill's advice is what fixed our problem cloning across workspaces. All assets that had the error message were using templates in unshared folders. Once all the templates were shared we were able to clone successfully. Hope this helps!

-Keith

Adrien_Landrin
Adrien_Landrin
Level 2
September 5, 2019

Hi guys,

In case you're still struggling with it in 2019, just to confirm Josh Hill's advice is still coreect and saved my time a lot!

Thanks all :-)

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