Not able to remove a lead from SFDC Campaign | Community
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A
Anonymous
January 21, 2016
Question

Not able to remove a lead from SFDC Campaign

  • January 21, 2016
  • 1 reply
  • 1539 views

Hi,

I have a workflow where I need to remove the leads from SFDC campaign membership. In my marketo smart campaign, I am sourcing in the name of SFDC campaign as token (i.e. {{lead.Custom Campaign Field}}.

While creating campaign membership and updating status, I am able to use the {{lead.Custom Campaign Field}} in my "Add to SFDC Campaign" and "Change Status in SFDC Campaign". However, not able to use the same {{lead.Custom Campaign Field}} syntax while in "Remove from SFDC campaign". I get following error

Could not find sfdcCampaign by id={{lead.Custom Campaign Field}}

Can you please help.

Deepak

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1 reply

Grégoire_Miche2
Grégoire_Miche2
Level 10
January 21, 2016

Hi Deepak,

You need to provide an SFDC campaign ID, not name. SFDC IDs are 18 digits that uniquely identify a record in SFDC. You can find the 15 digits ID as well in the URL when you look at the campaign is SFDC.

It will look like this https://eu0.salesforce.com/70157000000sxnh

-Greg

A
Anonymous
January 22, 2016

Thanks Gregoire for the response.

I am somewhat surprised that we can create a campaign member and also update the status using Campaign name. However, to remove a lead from campaign it requires ID. Any specific reason for this behavior?

Thanks

Deepak

Grégoire_Miche2
Grégoire_Miche2
Level 10
January 22, 2016

Hi Deepak,

I do not see any, excepted a distracted product manager

May be @Justin Cooperman​ knows more.

-Greg

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